PELICAN GUARANTEE 

CLICK HERE TO RETURN TO THE LAST PAGE For over 25 years, millions of people have successfully used Pelican™ Products in a variety of fields: industrial, recreational, public safety, law enforcement, and government, to name a few. In the unlikely possibility that you should have a problem, all Pelican™ products are of course covered by the Pelican Unconditional Lifetime Guarantee of Excellence. Warranty & Repair Procedure To take advantage of Pelican’s Legendary Unconditional Lifetime Guarantee of Excellence for a warranty and repair issue, please proceed in the following manor: 1.) End-User/Customer should call Pelican at (800) 473-5422 and ask for the Warranty & Repair department to request a Return Authorization Number (RGA #) 2.) Customer should then send all items* for repair of replacement directly to Pelican Products Customer Service Department (Postage Paid) to the address below with the RGA # on the outside of the box and with a copy of the RGA & customer contact information (i.e. return ship to address, contact name & contact phone number) on the inside of the box with the items sent back. Pelican Products Attn: Customer Service Dept./ Warranty & Repair 23215 Early Ave. Torrance, CA 90505 3.) Upon receipt of the goods, Pelican Products will notify the customer of any handling and return postage charges. 4.) If a product has been discontinue or if a replacement part is not available, the item will be replaced with a current Pelican item which most closely matches the item sent in. *It’s recommended that any non-rechargeable batteries be taken out of the light as Pelican may not send non-rechargeable batteries back with the returned item. CLICK HERE TO RETURN TO THE LAST PAGE

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